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Network Monitoring and Maintenance
Remote Monitoring and Maintenance (RMM) is a cornerstone of our service offerings, providing proactive oversight without the need for constant on-site supervision. Our specialized care ensures that your systems remain operational, secure, and optimized—detecting and addressing potential issues before they disrupt your workflow. With continuous monitoring, you gain reliability, efficiency, and peace of mind, knowing that your technology is safeguarded around the clock.
We provide peace of mind by ensuring:
- 24/7 System Monitoring – Continuous tracking of network performance, servers, and endpoints.
- Automated Issue Detection – Identifying and resolving potential problems before they impact operations.
- Patch Management & Updates – Keeping software and security patches up to date.
- Performance Optimization – Ensuring systems run at peak efficiency.
- Backup & Disaster Recovery – Safeguarding data with regular backups and failover solutions.
- Threat Detection & Response – Monitoring for cyber threats and deploying security measures.
- Remote Troubleshooting – Addressing issues without the need for on-site support.
Data Backup and Recovery
Safeguarding your business is essential to protecting your investment. While securing physical assets like buildings and furnishings is crucial, ensuring the security of your data is just as vital. Data backup and recovery services act as a safety net, preserving critical files and guaranteeing business continuity in the event of system failures, cyber threats, or accidental data loss.
We do our due diligence to protect your information from the threats by providing:
- Automated Backups – Regularly scheduled backups to prevent data loss.
- Cloud Storage – Secure offsite storage for easy access and recovery.
- Disaster Recovery Planning – Strategies to restore operations quickly after an outage.
- Data Encryption – Protecting backups with encryption to prevent unauthorized access.
- Versioning & Archiving – Keeping multiple versions of files for historical reference.
- Rapid Recovery – Quick restoration of lost or corrupted data.
Cybersecurity Services
In today's digital landscape, cybersecurity is no longer optional—it's a necessity. For business owners, the question isn't if hackers will attempt an attack, but when. Investing in a strong cybersecurity program is essential to safeguarding sensitive data, ensuring system integrity, and maintaining business continuity in the face of cyber threats. You will receive:
- Threat Detection & Response – Identifying and mitigating cyber threats in real time.
- Network Security – Protecting networks from unauthorized access and attacks.
- Endpoint Protection – Securing devices like computers, smartphones, and servers.
- Cloud Security – Safeguarding cloud-based applications and data.
- Identity & Access Management – Controlling user access to sensitive information.
- Compliance & Risk Management – Ensuring adherence to security regulations and best practices.
- Penetration Testing – Simulating cyberattacks to identify vulnerabilities.
Cloud Services
Our cloud services, hosted by trusted third-party providers and accessed via the internet, deliver flexibility, scalability, and cost-efficiency for both businesses and individuals. They offer a secure solution for storing critical data while providing enterprise-level benefits at a more affordable price. Services include:
- Infrastructure-as-a-Service (IaaS) – Provides virtualized computing resources like servers, storage, and networking.
- Software-as-a-Service (SaaS) – Delivers software applications over the internet, eliminating the need for local installation.
Cloud services can be public, private, or hybrid, depending on the level of control and security required.
IT Helpdesk
Our Virtual IT Helpdesk provides technical support and troubleshooting for your business, ensuring smooth operation of IT systems. We are just a ticket away from resolving your concerns. Key aspects include:
- Troubleshooting & Issue Resolution – Diagnosing and fixing hardware, software, and network problems.
- Proactive Monitoring – Identifying potential issues before they escalate.
- Multi-Channel Support – Help via phone, email, chat, or video conferencing.
- Knowledge Base & Self-Service Resources – Providing guides and FAQs for common issues.
- Security & Compliance Support – Ensuring systems meet security standards.
- Incident & Request Management – Tracking and resolving reported issues efficiently.
IT Consulting Services
Make smarter technology decisions with confidence. At Butler IT Strategies, we provide expert IT consulting to help you assess your current systems, plan strategic upgrades, and implement scalable solutions tailored to your business goals. Whether you’re transitioning to the cloud, optimizing workflows, or building infrastructure, we’re here to guide you every step of the way.
Software & Hardware Updates
Keep your technology running at peak performance. We manage timely software updates and hardware upgrades to ensure your systems are secure, compatible, and efficient. From operating systems and productivity tools to servers and workstations, we help you stay current and avoid costly downtime with proactive maintenance and expert recommendations.